The system scans the ‘Recommended Updates’, ‘Print Spooler’, ‘Driver Check’, ‘Device Status’, ‘Device Manager’, ‘Device Online’, ‘Print Queue’, ‘Port Match’, and ‘Device Conflicts’ for the printer. A green checkmark will be next to the conditions that are okay, and a red ‘X’ will be beside the steps that triggered an error. There will be a list of points that the app will check. The application first examines the printer and then the scanner to fix issues. When it comes down to printers, HP is one of the biggest in the market.The diagnostic tool searches for connected products, communicates with the selected device, identifies issues, and fixes problems. The company manufactures some of the best printers and scanners available today, but that doesn’t mean the products are without problems. Some users are having problems with the scanner in their HP printer failing to work as it should. What matters here is whether or not the issue can be fixed.Īpparently, when attempts are made to scan documents, the printer fails to follow through on the command. There is no official error code when the failure happens, but that doesn’t matter. HP Printer Scanner not working in Windows 11/10 And we are here to report that it can be with little effort on your part. This is a common problem with printers that include scanners, not just the HP branded ones. Check if Windows Image Acquisition is running 1] Reset the printer scanner.Reinstall the official HP printer software.Check printer scanner compatibility with Windows 11/10.But worry not because the problem can be solved with relative ease. The first thing you may want to do here is to reset the printer scanner. This is a simple task therefore, we do not expect most users to find it too difficult to get done. To reset the printer scanner, the user must power it down, and from there, unplug the power cord from the socket. Wait for up 10 to 20 seconds, and after that, plug the device back into the power socket and reboot.
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